Terms of service
Effective Date: 18th October 2025
Welcome to Heliocentric! By using our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.
1. Who Can Use Our Services
You must be at least the age of majority in your region to use our services. If you allow minors to use our site, you’re responsible for them. You agree to provide accurate information when creating an account or making a purchase.
2. Products
We strive to accurately describe our products, but colors or appearances may vary depending on your device. Product availability and descriptions may change without notice. All purchases are for personal or gift use only; not for commercial resale of new products.
3. Orders & Payment
Placing an order is an offer to buy. We may accept or decline any order. Prices include taxes and shipping only if stated. You must provide valid payment details. You are responsible for keeping your account secure.
4. Shipping & Delivery
All delivery times are estimates. We are not liable for delays caused by carriers, customs, or events outside our control. Once products are with the carrier, risk passes to you.
5. Returns & Refunds
All returns, exchanges, and refunds are handled according to our Refund Policy.
6. Intellectual Property
All content on our site, including text, images, and logos, belongs to Heliocentric, Shopify, or our partners. You may only use content for personal, non-commercial purposes. Do not copy or redistribute without permission.
7. Third-Party Tools & Links
We may offer third-party tools or links. We are not responsible for their content or reliability. Use at your own risk.
8. Feedback
Any suggestions or feedback you provide can be used by us freely for any purpose, including commercial use.
9. Prohibited Activities
You may not misuse our site, send spam, upload viruses, infringe on others’ rights, or attempt to access restricted areas. Violations may result in account suspension or legal action.
10. Limitation of Liability
We provide our services “as is” and do not guarantee uninterrupted or error-free use. We are not liable for damages arising from your use of the site or products, except where required by law.
11. Indemnification
You agree to cover any losses, damages, or legal costs arising from your violation of these terms or your use of our services.
12. Changes
We may update these terms at any time. Your continued use of our site constitutes acceptance of any changes.
13. Governing Law
These terms are governed by the laws of the jurisdiction where Heliocentric is headquartered.
14. Contact Us
Questions about these terms? Email us at team@heliocentric.life